[genefan]

Разтревожена съм, че лабораторията на ФемилиТриДНА в Хюстън има опасност да се наводни и така складираните проби да пропаднат. Съветвам и да не се пращат в момента проби да не се загубят при евентуален хаос в пощите. Най-малко тестовете ще се забавят, това е съобщение на сайта на Фейсбук:

To our Family Tree DNA Family - Our office will be closed Monday and possibly Tuesday due to Harvey. This means customer service may be offline for the next few days as we have asked employees to be safe and stay home. We apologize for any inconvenience this may cause you. We ask that you please be patient and keep our great city of Houston and the rest of Texas in your thoughts.

[Pillar_of_fire]

Разтревожена съм, че лабораторията на ФемилиТриДНА в Хюстън има опасност да се наводни и така складираните проби да пропаднат. Съветвам и да не се пращат в момента проби да не се загубят при евентуален хаос в пощите. Най-малко тестовете ще се забавят, това е съобщение на сайта на Фейсбук:

To our Family Tree DNA Family - Our office will be closed Monday and possibly Tuesday due to Harvey. This means customer service may be offline for the next few days as we have asked employees to be safe and stay home. We apologize for any inconvenience this may cause you. We ask that you please be patient and keep our great city of Houston and the rest of Texas in your thoughts.

Фенке, много си черногледа (относно наводнени проби) .... Колкото до пощите си права.

[dilow]

ха, ха-вчера изкараха една снимка от улица в Хюстън. Баба облечена в дъждобран лежи на надуваем дюшек заедно с едно подстригано пуделче, а обяснението под снимката е, че чака да я спасят с хеликоптер. Не видях по улицата да плуват флакончета от нашите. Дано втората проба на г-н Младенов да е пристигнала вече.

[Pillar_of_fire]

Ето линк към карти на Хюсън с оценка на риска от наводнение

Адресът на офиса на  FTDNA  е със статус 

FEMA Zone X/.2% Flood zone-known as the 500 year flood plain. This means that in any given year, your home located here has a .2% chance of flooding. Over a 30 year mortgage, the chance is at 6%.

[Pillar_of_fire]

Ето линк към карти на Хюсън с оценка на риска от наводнение

Адресът на офиса на  FTDNA  е със статус 

FEMA Zone X/.2% Flood zone-known as the 500 year flood plain. This means that in any given year, your home located here has a .2% chance of flooding. Over a 30 year mortgage, the chance is at 6%.

След като включих сателитното изображение на картата се оказа, че не попада в тази зона, зоната свършва през една пресечка

[Yaan]

Дай Боже да е ОК всичко, винаги съм искал да посетя Тексас и тексасците, които съм виждал са ми допадали

[Trifud]

Имам една нова проба за изпращане и се чудя какво да правя. Дали да изчакам или да я пращам.

[Pillar_of_fire]

Имам една нова проба за изпращане и се чудя какво да правя. Дали да изчакам или да я пращам.

Аз съм за изчакване. На Дилов му загубиха проба към YSEQ  при стачките в Германия преди години, по Коледа във Франция откраднаха цял контейнер групажен контейнер на  UPS за България (аз бях поръчала 20 кита на куп). В хаоса създаден след наводнението, дори и да не е наводнен самия офис, то инфраструктура и други обществени услуги  ще са натоварени и вероятно склонни към пропуски....

[Pillar_of_fire]

От админа на Арменския проект, постинг във фейсбук групата Armenian DNA Project

Update from Family Tree DNA which is based in HOUSTON, TX and where the Armenian DNA Project processes its tests:
Family Tree DNA Update
Now, for an update on Family Tree DNA, most employees are safe and at least marginally dry. Some have evacuated. Many don’t have power. Communications is dicey. Everyone is affected one way or another and they all need your thoughts and prayers, not to mention patience, right now.
The office was closed on Monday and today, Tuesday as well. Amazingly enough, even though they have turned off their e-mail servers, their website is still up and functional. They still have power and the building is not flooded. Houston learned a lot when hurricane Ike struck a few years ago. Little did they know Ike was just a practice drill.
Family Tree DNA posted the following information on their Facebook page.
We are extremely thankful for your patience and concern for our employees. The Family Tree DNA building has remained fairly unharmed by the floods but our first concern is for our employees. Therefore, we have closed the office until it is safe for them to commute. We expect the office to open up later this week and will keep you updated.
In the mean time, we want to address many of the questions we are getting from our extended family at Family Tree DNA.
Is my DNA safe?
Yes, your DNA is safe. Our building has remained fairly unharmed and the lab is located on one of the top floors of the building. We’ve had people monitoring everything and can tell you that your DNA is safe and protected. We were well prepared for this at the building.
If I’ve bought a test recently is it okay to ship back or should I wait?
Yes, it is okay to ship back. The post office will hold it until they are able to deliver.
Can I still order a test, add-on, or upgrade?
Yes, you can still place orders online. Some customer service members are working from home but they are stretched thin. Therefore, we ask that you place all orders online.
Order fulfillment and shipping:
NEW KIT ORDERS: As soon as it is safe for our employees to commute we will hit the ground running to get any new test kits shipped out. We hope to be back in the office by the middle or end of this week. Therefore, shipping may be delayed by a few days.
EXISTING KIT ORDERS: If you have ordered an add-on test or upgrade we do not expect your results to be delayed by more than one or two days from the average fulfillment time. This is due to the fact that we already have your DNA at the lab.
I ordered a kit but have not received a confirmation email:
Our servers are currently turned off in the building. If you did not receive a confirmation email, expect to have one in your inbox in the next day or so. We apologize.
Again, we appreciate your patience and will continue to update you.
Sincerely,
Family Tree DNA